The Account Director is responsible for overseeing client relationships, ensuring customer satisfaction, and driving strategic account growth. This role involves managing a portfolio of high-value clients, leading project teams, and delivering successful business outcomes. The Account Director will act as the primary point of contact between the company and clients, ensuring that services meet or exceed expectations while identifying opportunities for upselling and cross-selling. Key Accountabilities
Lead and manage client accounts, ensuring satisfaction and long-term partnerships. Develop and implement account strategies to achieve business growth. Collaborate with internal teams to deliver on client expectations and project timelines. Identify opportunities for upselling and cross-selling within existing accounts. Regularly report on account performance, including financials and client feedback. Knowledge, Skills and Aptitude
Academic Qualifications & Certifications: Bachelor's degree in Business, Marketing, or a related field. Knowledge: Excellent knowledge in Finance and Accounting. Exercise sound judgment regarding control standards. Language Skills: Fluency in both English and Arabic. Good communication skills, both written and verbal. Experience: 3 years varied accounting and business analytical experience in a Head / Regional office role. Additionally, hands-on experience managing systems improvement and change management issues. The Account Director role requires a mix of leadership, strategic thinking, and excellent communication skills. The ideal candidate will have significant experience in client relationship management, account growth, and project delivery. Below are the key qualifications, skills, and experience required for this position.
#J-18808-Ljbffr